Very kid friendly, gentle service and great feedback
"Always have great experiences here and have been shocked at how cooperative my kids have been with dental work starting before age 2! Staff is great, gentle and understand how to soothe kids."
- E B
Prompt and professional service, friendly staff, quality results
"My daughter had a great experience and we were very happy with the results. She had white calcium deposits on her two front teeth that they were able to treat and remove and the spots are completely gone.
- Anne Hoyt
"Everyone in the office is extremely nice. The dentists are very caring."
- Marg G
Caring staff and very professional
"It was the first time I took my son to Park Avenue Pediatric Dentisry and I couldn't be happier with the service . From the front desk staff to the Dr. Pilla and her assistant, everyone was very cordial, caring and patient with my son who suffers from Sensory Processing Disorder/Autism. Dr. Pilla, along with her assistant tried several options to keep my son calm so he could have his teeth cleaned.. At the end, they were able to proceed. I would definitely refer other parents who have children with special needs to visit Park Avenue Pediatric Dentistry."
- Armelle V
Great at easing kids’ fears
"Emil was terrified but walked out with a big smile on his face because every one was so gentle and friendly. He is now obsessed with brushing and flossing and healthy teeth!
- Emil Behuniak
"I had the best experience this week with the Doctor's office. My daughter really wanted her braces off before Halloween as promised. When the doctors office learned of her desire, even though they did not have appointment time available- they made time and took the best care of her. thank you
- Leni Gianopulos
Dr. Pilla and her office are wonderful!
" My son broke his two front teeth at school, and we were able to run him right over to her office. He didn't wait at all in the waiting room. Everyone in the office was caring, and they calmed my son while Dr. Pilla was able to fix the problem quickly. They do an amazing job. For emergencies or just regular cleanings, Park View Pediatric Dentistry is the best pediatric dentists anywhere . I am so glad that Dr. Pilla is my children's dentist.
- Nicole Rothschild
Couldn’t ask for a better experience than Dr. Pilla’s office!
"Dr. Pilla has been working with my son for years, and he knows now that dentists are not to be feared! I wouldn't even think of going anywhere else. Anaika always makes sure he is completely at ease, explains every step to him, puts on music that he likes, and takes a genuine interest in knowing what he's been up to. He has gone from being utterly dentist-phobic to thinking of a cleaning as "no big deal." In addition, everyone on the staff is absolutely wonderful. They are the best, and I recommend them to everyone I know who is looking for a pediatric dentist!
- Judy Applebaum
Dr. Lambert is the absolute best
"Besides being a great dentist, she is patient, caring, funny, and genuinely cares about your child! My children have been her patients for more than 15 years, they love her! She really is a star!"
- Kathleen Tietjen
Everyone is super nice and makes every effort to make my girls feel comfortable
"Both my daughters are patients at Park Ave Pediatric Dentistry. We've met all of the dentists and the orthodontist. They use age appropriate language and analogies when explaining procedures or anything else related to their treatment. And I will mention that its super inconvenient to our home, but there's no way we'd consider using anyone else!"
- Amanda Hemphill
Everyone was perfect today
"We arrived at 11:29 for an 11:30 appointment. We were taken by 11:35. The visit went very well and easy and we were out within 20 minutes. Couldn't ask for better service (and a better patient)."
- Nancy P
The staff is quite friendly and accommodating
"Dr. Pilla spent a great deal of time with us detailing care and answering questions about many issues, including orthodontic care. We were not rushed and were treated with great professionalism. We always receive the same high level of care from Dr. Lambert when we see her. "
- Rebecca Fisk
Staff is great, gentle and understand how to soothe kids
"Always have great experiences here and have been shocked at how cooperative my kids have been with dental work starting before age 2!"
The Hygienists in the Office are Kind, Gentle, Fun & Very Good Listeners
"I have been a part of Park View Pediatric Dentistry for about five years with my three children. Dr. Pilla has been incredibly professional, proactive, kind, sensitive and empathetic towards me and all three of my children.
My children arrived with many cavities. Their teeth were sealed and Dr. Pilla has hugely decreased the quantity
of cavities. The hygienists in the office are kind, gentle, fun, and are very good listeners. We are all so happy in
this practice and I cannot recommend them enough!!!"
- D. August
With Their Kindness and Professionalism, Our Daughter was Unafraid
"I cannot speak more highly of our experience with Park View Pediatric Dentistry. Our daughter needed to go under sedation at the age of 4 years old. The staff could not have been more reassuring. They thoroughly explained the procedure and were available for any questions. Because of their kindness and professionalism, our daughter was unafraid."
- S. Hurst
I Love the Decorations & All The People
"I love the decorations and the color and the mint stuff and I love all the people!"
- Lydia B.
We Love Park View Pediatric Dentistry and Highly Recommend Them!
"My children, Camila & Emilio, have been going to Park View Pediatric Dentistry since they were both 2 years old :) Even at 13 & 11 years old now, they still look forward to seeing Dr. Ann Lambert because she always keeps tabs on what they are up to (How is ballet? How is baseball? How is soccer?) She makes them feel like a part of the Park View family :) Also, Liz in the office is a doll and is always very patient when I keep her on the phone forever to try to schedule both children for the same day! We love Park View Pediatric Dentistry and highly recommend them!"
- Bozena Vicioso
‘I Like This Place’ Says My 8 Year Old
"This is a clean, newly updated facility with iPads for the kids in the waiting room and TV's in the patient rooms. 'I like this place' says my 8 year old son, which makes going to the dentist easy. The dentists are great in my experience and the cleaning technicians lovely. Makes it a pleasant experience overall."
- NY Mom
That Was Fun!
"The doctor and all the staff were extremely warm and friendly. My daughter felt completely at ease and when we left she said, "that was fun!" I highly recommend the practice."
Would Highly Recommend this Practice to Anyone with Young Children
"Wonderful experience with Dr. Chin and Patty. My child was well cared for and delighted throughout his first visit from start to finish. Would highly recommend this practice to anyone with young children."
Such a Good Experience
"I have been coming here as long as I can remember and don't think I could get such a good experience anywhere else."
- Mia G.
You Will Be Jealous of Your Kids
"Have you been looking for a kids' dentist? Those days are over! Come any day to Park View Pediatric Dentistry. They have the BEST dentists, hygienists, and office staff. Kids, you won't be bored when you wait, this dentist office gives out iPads!!! Parents, you will always be happy with Park View Pediatric Dentistry. You will be jealous of your kids!"
- Chachi (patient, age 8)
I Am So Happy to Have Such a Wonderful Dentist
"Dr. Pilla and all of her staff are amazing. They are so kind and always make you feel so comfortable and relaxed. They are all great with children, the best. We are always taken [in] on time and it is always a positive experience for my kids. I am so happy to have such a wonderful dentist and dental office for my kids!"
- A.S. Mom
Expert Skills of Drs. Pilla and Lambert
"My daughter [was scheduled] to have major work done on her teeth that required her to be under general anesthesia. She is only 4 yrs old. Needless to say, I was very much concerned. Dr. Pilla and staff could not have handled it any better than they did. They answered all my questions. Dr. Pilla herself answered all the questions personally to ease any concern. Nonetheless, on the surgery date, I was quite worried/frightened. Everyone involved including the hospital staff were extremely helpful. My daughter recovered swiftly, and I know that it would not have been possible without the expert skills of the Drs. PIlla and Lambert. Their care has been excellent."
- Lauren C
Thanks to Park View Pediatric Dentistry and All Their Wonderful Staff
"My sister and I have been going to Dr. Pilla for as long as we can remember. The staff is always friendly, happy and very knowledgeable. We leave every time looking forward to our next visit feeling clean and fresh. We have had great teeth teeth our whole lives. Thanks to Park View Pediatric Dentistry and all their wonderful staff."
Five Stars All Around
"My daughter had an emergency on a Saturday. Her tooth needed to be removed immediately and our normal dental provider was not available. We made a panicked call to Park View [Pediatric Dentistry] and within the span of 45 minutes from the call the tooth was pulled and all was well. Five stars all around. Big thanks to Dr. Megan Chin and Marisol for their exceptional service."
- David Kramer
Dr. Pilla and Her Staff are Exceptional
"Dr. Pilla and her staff are exceptional. Their expertise and sensitivity in dealing with young children is impressive. I completely trust Dr. Pilla's opinion and ability. She is extraordinary clinically and has a warmth and professionalism that is rare in medical professionals. The office has state of the art equipment and is a pleasure to visit. My children enjoy going to the dentist! I would recommend all families to attend this practice."
- Deborah, Mother of 2, NYC
Nothing But Good Things to Say
"Dr. Pilla has been [a] dentist to my children since they were toddlers. We've listened to all her advice and visited with her regularly. My children, now 15 and 12, have healthy, cavity free, teeth and excellent oral hygiene habits. Everyone in the practice seems to be kind, patient and professional. My children seem to be perfectly at ease coming to the dentist and I'm very happy about that. My 12 year old just had 2 baby teeth removed and I didn't have to think twice about which doctor to use. Our family has nothing but good things to say about Park View Pediatric Dentistry."
- Jennifer A.
Very Nice and Efficient
"[Park View Pediatric Dentistry] was very nice and efficient during the cleaning and they gave me an iTunes certificate! Very nice!"
Top Notch Dental Care
"I've been bringing in my son to this office since he was 2 years old. He's 4 now. He's had about 6 appointments or so and he hasn't shed a single tear in any of them, including the appointments where they had to fill cavities (Thanks Dr. Chin!). Maybe my son is a man in a baby's body. Or maybe it's the colorful setting along with fun activities and gentle female doctors that have the ability to ease his mind and mine while they get a tough job done. I'm going with the latter because my son whines everywhere else. I'd highly recommend them to parents who want quality dental care with minimal fuss from their little ones. Top Notch Dental Care!"
- Philip R
Dr. Pilla is Fantastic and Understands Children Perfectly!
"We love this practice! The office is light and bright and very colorful. Connor loves going for check ups because he gets excited about the great goodie bags and prizes! They also have Netflix so the Kids can pick out a cartoon to watch while they get their cleaning done AND they have iPads in each room with children's apps. They have thought of everything! Dr. Pilla is fantastic and understands children perfectly!"
- Megan C.
Clean and Chic and the Staff is Courteous and Professional
"This is a practice created FOR kids. It is clean and chic and the staff is courteous and professional. Our appointment was with Dr. Ebetari and went very smoothly. She embodied the ideal kid dentist, calm, professional, and able to put my child at ease graciously. She showed extreme care, something that is rare in most practices where they want you to be on your way ASAP! Overall a great experience and highly recommended!!! Thanks!!"
I Cannot Recommend Them Highly Enough!
"My son had 3 cavities filled today by Dr. Pilla and Patty. They were unbelievable. Super organized and efficient. Put my son totally at ease. He even gave 2 thumbs up during the procedure. I cannot recommend them highly enough!"
- A.M. Mom
Goes the Extra Mile to Help an Uneasy Child
"Dr. Etebari possesses impeccable bedside manner and goes the extra mile to help an uneasy child get comfortable during treatment. She also takes time to explain her findings and offer treatment options during the session."
Both of My Girls Look Forward to Their Visits
"Love the new office! It's colorful, bright, spacious waiting room, and as always the staff is wonderful! Both of my girls look forward to their visits."
I Can’t Imagine Going Anywhere Else
"How fabulous. Loved, loved the entire staff. So wonderful and kind. So happy Dr. Pilla came recommended to me. I can't imagine going any where else."
- Margot T.
A Full-Service, Completely Modern, Child-Focused and Extremely Efficient Dentist Office
"A full-service, completely modern, child-focused and extremely efficient dentist office with iPads to keep the kids occupied while waiting and wonderful park views to help keep them relaxed and calm."
Everything About Park View is So Amazing
"Everything about Park View is so amazing. My daughter needed a filling and gratefully they are so nice and so gentle that she had fun and wants to do it again!"
- P. Fox
This is a Unique Practice that Treats a Patient with Ultimate Understanding and Care
"As a parent who has watched a child suffer with dental issues I cannot thank Dr. Pilla and her staff enough for bringing us relief and for changing our experience with pediatric dentistry. This is a unique practice that treats a patient with ultimate understanding and care."
- Beth K.
Emily Doesn’t Fight
"Emily doesn't fight me when I say we are going to the dentist."
Their Care Has Been Excellent
"My daughter were to have a major work done on her teeth that required her to be under general anesthesia. She is only 4 yrs old. Needless to say, I was very much concerned. Dr. Pilla and staff could not have handled it any better than they did. They answered all my questions. Dr. Pilla herself answered all the questions personally to ease any concern. Nonetheless, on the surgery date, I was quite worried/frightened. Everyone involved including the hospital staff were extremely helpful. My daughter recovered swiftly, and I know that it would not have been possible without the expert skills of the Drs. Pilla and Lambert. Their care has been excellent."
- Lauren C.
The Staff is Great with Kids
"My 3 year old son had a great experience with Dr. Chin and says he can't wait to come back. The staff is great with kids."
Great Overall Experience
"Great overall experience. Very professional handling of my kid with special needs. I feel vey lucky that we were once advised to go to this office."
Warm and Attentive Dentist
"Lovely staff, beautiful office! Dr. Pilla is a warm and attentive dentist."
- Luisa Knapp
"The team and dentists at Park View Pediatric Dentistry are absolutely wonderful."
- Jen. M.
There is No Better Place
"The most important testimonial should come from a patient; thus, to quote my daughter, "Everyone here is so sweet and awesome!" I can't believe a kid would say this, but I'm saying it, "I love my dentist". As a parent of a child with anxiety, I'm telling you, there is no better place...Anywhere!"
- Britt C.
No Intention on Changing Dentists!
"I have been a patient of Dr. Pilla's for over 23 years since I was 3 years old, and she assures me that I'm still not her oldest patient. This is a testament to how much I love and trust Dr. Pilla. I have never had a cavity because my teeth have always been sealed--something I am very grateful for. As a kid, my friends were always terrified of going to the dentist but I always looked forward to my visits because it always such an enjoyable experience (and when I was little, getting to choose a prize at the end of my visit was the icing on the cake!) Even though, I am an adult, I have no intention of changing dentists anytime soon and hopefully in the future when I have kids of my own--we can come visit Dr. Pilla together!
Truly One of a Kind
"As the mother of one of Dr. Pilla's patients for over 15 years, I could not recommend her or the amazing staff at Park View Pediatric Dentistry more highly. When our family moved from the Upper East Side to Tribeca, it never even crossed my mind to consider taking my daughter to another dentist because I knew nobody could top Dr. Pilla. She is the utmost professional but also warm, patient kind and has an excellent bedside manner with both children and parents alike. She is truly one of a kind!"
My Daughter was Smiling the Entire Time!
"Our experience was amazing! We tried with other dentists before and my daughter wouldn't even let them count her teeth but today we were able to get through a full cleaning and my daughter was smiling the entire time! I am thrilled!"
The Place is Always Clean and the People are Friendly
"The place is always clean and the people are friendly. They explain everything to you step by step and let you know exactly what's happening. They really do know what they are talking about. I used to be scared of the dentist yet here they aren't scary. It's sound weird but it's true. A lot of kids are scared of the dentist, they shouldn't be scared of this place."
Our Son…Looks Forward to his Check Ups
"Dr. Pilla and her amazing team have been our saving grace. When our son was younger, he was a very anxious dental patient. Dr. Pilla and her remarkable hygienist, Jenny, handled his fears with exceptional care, sensitivity and patience! Now, several years later, our son actually looks forward to his check ups with them. Liz and the rest of the staff are professional, kind, efficient and friendly. I honestly can't say enough. We are so grateful for the terrific care and treatment our son has received!"
This Was the Easiest Appointment!
"My son is seven and a half. Today he had to get his first cavity filled, three sealants done and a baby tooth extracted. We were both nervous because he has some stress when he comes to the dentist. This was the easiest appointment we have ever had thanks to the love and care from Dr. Pilla and Jenny. They were beyond fabulous. They explained everything step by step and we're wonderful. Thank you so much."
- Nancy P.
I Love it Here!
"I love it here, they all make you feel so comfortable and relaxed. It's so easy and I leave with a bright smile."
The Office is Cheerful and Welcoming!
"Dr. Chin was amazing with my 1 year old son! She was friendly and caring. She took her time and was patient with him. Dr. Chin explained things to me and gave me great suggestions. The office is cheerful and welcoming. Thank you Dr. Chin for making Jackson's first dentist appointment a positive experience."
They are Always Amazing
"The Ladies of Park View Pediatric Dentistry are like family. They are always amazing and make my child feel safe and cared for at every visit! Thank you!!"
I’ve Never Been Disappointed
"Friendly, no nonsense, professional. I've never been disappointed."
A Pleasant Experience!
"We have complete confidence in Dr. Lambert and all your associates. Your team has made dental visits - even the more involved ones - a pleasant experience. Our son's dental future is bright, thanks to PVPD."
I Would Recommend Them to all my Friends and Family!
"I love Park View Pediatric Dentistry because they take good care of my child's teeth. They are very professional, knowledgeable and they have up-to-date technology. I would recommend them to all my friends and family."
"Wonderful experience, friendly staff and Dr. My son was happy and asked me when he could come back!"
Very Nice and Professional!
"I love to get in the office and not have to wait. Dentists & staff are very nice and professional."
Thankful We Found Such a Wonderful Team!
"Dr. Pilla, Dr. Chin and the staff at Park View have been amazing. My little sister has had a fear of the dentist since she was first brought to another office. Now that we've found the dentists and wonderful staff at Park View, she is not afraid anymore and looks forward to going to her visits I'm so impressed with the treatment and thankful we found such a wonderful team to take care of all her dental needs I highly recommend taking your child to this office the iPads, ice pops and goody bags are also a great little bonus for all the kids leaving the dental office with a happy child feels great."
Very Professional and Friendly.
"Very Professional and Friendly."
Extremely Pleased with our Experience!
"Everyone at this office is professional, friendly, and obviously accustomed to dealing with children. My 4-year-old son is on the autism spectrum, which means he can be very unpredictable in new situations. The administrative staff, hygienists, and doctors were caring and patient with him. They spent time making him (and me) feel comfortable, but did the tasks that were not as pleasant quickly yet thoroughly. I was extremely pleased with our experience here."
Everyone in the office is kind and respectful
"Everyone in the office is kind and respectful to our family along with providing excellent care!"
Such a Relaxed, Nice Office
"We had a great experience with my 8 year old son. The dentists explained everything in such a way that an 8 year old can understand what they are going to do but also not be worried. They are very nurturing, nice and fun. My son actually loves going to the dentist because it is such a relaxed, nice office. He never feels anxiety at all. In fact today he told the dentists that HE wanted to become a dentist."
My 3 Year Old Son and I Were Thrilled!
"My 3 year old son and I were thrilled with Dr. Chin! She did an excellent job assessing his oral health. I especially loved the TV monitor above the dental chair that played his favorite YouTube video about clocks! Way to capture his attention and allow them to do their work while he was immersed in learning about grandfather clocks."
The Entire Practice is Great!
"I want to first start by saying that the entire practice is great. I was a patient of Dr. Pilla's when I was younger; it is only right that my children come here too. I have three children ages are 16, 7 and 5. My 5 year old used to hate to go. It was literally an all day procedure. Now he is so happy to go and see Ms. Anaika Forbes. With out her I don't know how it would get done. Now the two younger children fight over who can see her first. My hat goes off to Ms. Forbes, she is everything to me."
- Wright Mom
"The receptionists are very welcoming. No wait time. The dentist and the assistant were perfect. Great job!"
I Can Not Picture Myself Going Anywhere Else!
"I have been coming here for 17 years…and because of the professionalism of the whole team I can not picture myself going anywhere else! (I actually tried, but came running back!!!) In addition, I have been impressed with the technological advances the practice has been keeping up with. I look forward to all the new advances and the welcoming greetings from Dr. Pilla and her wonderful staff."
Made Teeth Cleaning Fun!
"Dr. Chin was very thorough and patient with my toddler. She made teeth cleaning fun."
The Hygienist was Very Good
"The hygienist was very good with making Ryan comfortable by talking to him through the cleaning."
"Dr. Lambert and Anaika and her wonderful staff at Park View Pediatric Dentistry are absolutely wonderful. They are the consummate professionals who go the extra mile in making sure your children feel good, comfortable, and happy when they go for their dental visits. The support staff are competent, friendly and always helpful. We've been going to them for 15 years and would recommended them without hesitation."
I Cannot Think of a Finer Dental Practice!
"Dr. Lambert has known my daughters since they were very young & they are now both in high school. She is BEYOND fabulous; unflaggingly professional, caring & gets her message across about the importance of taking care of their teeth & flossing!!!! I cannot think of a finer dental practice for my daughters."
Pediatric Dentistry at its Best!
"Pediatric dentistry at its best. Dr. Pilla and her lovely team make going to the dentist a treat. Everyone is knowledgeable and helpful and kind and the technology and office are state-of-the-art. I know my child's teeth are in the hands of the best!"
- Terry S.
Very Nurturing, Nice and Fun!
"We had a great experience with my 8 year old son. The dentists explained everything in such a way that an 8 year old can understand what they are going to do but also not be worried. They are very nurturing, nice and fun. My son actually loves going to the dentist because it is such a relaxed nice office. He never feels anxiety at all. In fact today he told the dentists that HE wanted to become a dentist."
"My 3 year old son and I were thrilled with Dr. Chin! She did an excellent job assessing his oral health. I especially loved the TV monitor above the dental chair that played his favorite Youtube video about clocks! Way to capture his attention and allow them to do their work while he was immersed in learning about grandfather clocks."
"As always, our experience with Dr. Pilla, Anaika and the rest of her staff were fantastic. My son has sensory issues that make him extremely dentist-phobic, and they have always treated him with the utmost compassion, patience and humor. Today was no exception, and it was his best dental visit ever. I have recommended this practice time and time again, and will continue to do so. They really go above and beyond. Thank you!!!"
- Judy A.
"I must say [the] office is phenomenal. Jenny is my favorite dental hygienist, greatest hands with the patience of a saint. Dr. Chin was amazing very thorough in explaining and making sure that I understood home care and her other recommendations."
Incredibly Professional, Caring and Very Child-Friendly!
"Dr. Pilla and her entire team are the best! We have been coming to her practice for ten years. Consistently we have been impressed–by the quality of her dentistry, by the level of attention to detail and by the high caliber of her staff. My kids LOVE going to the dentist at Dr. Pilla’s!"
- Erica K.
Friendly, Professional, On Time!
"Very kind, thorough, and professional. Cheerful modern office. We were seen at the time of our scheduled appointment. Happy to reschedule an appointment at the last minute."
- Chandra A.
Always a Top-Notch Experience!
"Dr Pilla has been [the] dentist to my children [for the] past 12 years. The office staff always go out of their way to make sure that the visit goes smoothly. Anaika is great with both girls; she always finds a way to get them to relax and is gentle yet thorough. They also give helpful advice about dental health maintenance. We will always recommend Park View Pediatric Dentistry!"
- Yemisi A.
Great Service…Like Being with Old Friends!
"Great expertise, advice, given in an efficient and timely manner. I love working with the same people year after year and trust that they will do the best job possible."
- Liz P.
Excellent As Always!
"My daughter is healthy and happy and I’m a reassured parent. That’s how we feel when we leave Dr. Pilla’s office."
- Kirsten A.
"The receptionists are very welcoming. No wait time. The dentist and the assistant were perfect. Great job!"
- Joy H.
Top Level Professional Treatment!
"My children have seen Dr. Lambert for the last 14 years. She is a consummate professional! Now that it this necessary to coordinate care between the orthodontist and Dr. Lambert, we continue to see thorough care. She explains completely, takes the time to give us guidance for current and future conditions. The office staff is friendly and superb in their delivery of services."
- Rebecca F.
You Won’t Be Disappointed!
"We love Dr. Lambert, Dr. Pilla and the staff. Everyone is so nice and makes you feel very comfortable. My daughter is almost 8 years old and has had a lot of work done since she was 1 1/2 years old. She had bottle rot and is prone to cavities genetically even with great hygiene. Dr. Lambert has made my daughter feel comfortable and lessen her anxiety going to the dentist. She has always given my daughter the best treatment possible and has made our experience positive. Liz, who is the office coordinator is fabulous. She has made our experience with coordinating appointments, last minute emergencies, and insurance issues seem effortless. I highly recommend Park View Pediatric Dentistry for anyone who wants a top notch dentist and staff. You won’t be disappointed. From a mom who has gone through enough dental work for my daughter in a lifetime already! LOL"
- Nancy K.
"The staff is always welcoming and the Drs. Pilla and Lambert are excellent. They show expertise and warmth simultaneously. My children have been patients since they were 2 years old, and we have always received the best care possible. If you want expertise, consistency, and warmth-this is the place to be! The office stays up to date, the facility is clean and professional, and most of all, my kids feel cared for and never resist going."
- Deborah M.
"Dr. Lambert and the entire staff were excellent, patient and encouraging, as always!"
- Ellena N.